Opened Practices Users with the Title: Support Specialist

725 Front St.
Suite 206

I am an administrator and teacher, having lived and worked in Santa Cruz, California since 1986. I have worked as a Technology Coordinator at the county and regional level, and have become more and more convinced that community building and learning using electronic tools is a future for K-12 education. My work now, managing the Community Learning Environment (Sakai describes itself as a "Collaboration and Learning Environment" (CLE). A CLE is an environment where professors can prepare and deliver courses, communicate, and collaborate with their students, It can also support ad hoc group collaboration, electronic portfolios, and research collaboration. In education, the most common term to describe the teaching and learning part of this tool set is "Learning Management System" (LMS).">CLE) for the New Teacher Center, is helping me focus my interest in supporting educational leaders, new teachers and new administrators while modeling effective use of new tools in educational settings for the benefit of students and the community at large.

Dede Hourican is the Support Specialist for the course management system at Marist college in Poughkeepsie, New York. Her primarily responsibility is to provide technical support to both students and faculty via phone, e-mail, web-conferencing, and in-person. These support activities focus on use of the College’s course management system as well as other instructional technologies being deployed to enhance the teaching and learning process. Dede is currently pursing her Bachelor’s degree in Organizational Leadership and Communication.